Staff Nurse – Satellite Clinics (Outpatient)

Company Description

American Hospital Dubai, a leading healthcare provider in the UAE, is committed to delivering medical care excellence in a progressive, nurturing, and diversity-rich environment. The Satellite Clinics in Nad Al Sheba provide high-quality outpatient care, supported by a multidisciplinary team and advanced technology, fostering an inclusive and innovative workplace dedicated to patient safety and clinical excellence.

Position Summary

The Staff Nurse – Satellite Clinics (Outpatient) at American Hospital Dubai provides direct patient care and coordinates care-related activities for pediatric, adolescent, adult, and geriatric populations in outpatient satellite clinics. This role involves accurate patient identification, pre- and post-procedure care, and collaboration with physicians to ensure seamless patient experiences. The position adheres to UAE regulations and Joint Commission International (JCI) standards, including International Patient Safety Goals.

Key Responsibilities

• Provide age-specific, patient-centered care using the nursing process, including assessment, diagnosis, planning, intervention, and evaluation.
• Perform problem-focused and age-specific patient assessments, including continual critical care assessments of physical and psychological needs.
• Collaborate with multidisciplinary teams to develop and revise care plans, involving patients, families, and significant others as appropriate.
• Accurately identify patients and respond to urgent or emergency situations, directing team members as needed.
• Provide nursing care to patients before and after procedures, ensuring patient education is provided upon discharge.
• Book patient appointments, procedures, or treatments according to the treatment plan and follow up on diagnostic tests, coordinating with physicians to inform patients of results or follow-up needs.
• Maintain clean and stocked consultation rooms before and after patient visits, check crash carts and refrigeration temperature checklists, and report medical equipment due for Planned Preventative Maintenance (PPM) monthly.
• Address urgent care cases with physicians and manage Customer Relationship Management (CRM) tasks on time.
• Contact patients to inform them of approved labs and imaging, ensure scheduling, and follow up with insurance coordinators on pending approvals, updating patients on request statuses.
• Coordinate and prioritize care based on individual patient needs, initiating appropriate transfer plans when necessary.
• Recognize subtle cues to anticipate potential problems and escalate using the Early Warning System and American Heart Association emergency algorithms.
• Document all relevant data in medical records accurately, concisely, and legibly, following hospital and JCI standards.
• Ensure availability and maintenance of supplies and equipment needed for the Satellite Clinics and patient care.
• Safely handle and administer Narcotic/Controlled and Semi-Controlled Drugs, adhering to policies and procedures.
• Participate in Continuous Quality Improvement (CQI) activities, including data collection, incident reporting, and audits.
• Uphold infection prevention and control (IPC) standards, including strict hand hygiene, bare below the elbows, and environmental care.
• Comply with Occupational Safety and Health Management Systems (OSHMS), reporting hazards and participating in training and drills.
• Complete mandatory education (e.g., fire, safety, infection control, pain management) and maintain unit competencies, including Basic Cardiac Life Support (BCLS).
• Participate in staff meetings, unit committees/projects, and ongoing educational activities to maintain clinical and professional competency.

Qualifications

• Bachelor’s Degree in Nursing (minimum 3 years full-time course duration) or Degree in Nursing (minimum 2 years course duration) with registration as a Registered Nurse from Canada, USA, UK, Ireland, South Africa, New Zealand, or Australia.
• Minimum of 2 years of recent post-graduate experience in an outpatient or related clinical setting.
• Valid license/registration to practice in home country and/or country of last employment (where applicable).
• Valid Basic Life Support (BLS) certification and Basic Cardiac Life Support (BCLS) certification, per scope of practice.
• Knowledge and ability to provide care based on age, appropriateness, and developmental needs of patients.
• Skills in assessing physical and psychological needs of patients and families, and coordinating and prioritizing care.
• For UAE nationals: Exempt from experience and clinical training requirements (must submit birth certificate and mother’s family book).
• For non-UAE national graduates from UAE universities: Must complete 6 months of clinical training post-graduation in an APS health facility (except for Registered and Assistant Nurse titles).

Job Details

Benefits Package

• Competitive salary, finalized during interviews based on experience and qualifications.
• Comprehensive benefits package, including health insurance and professional development opportunities.
• Supportive, diversity-rich, and inclusive work environment with access to advanced medical technology.
• Opportunities for career advancement within American Hospital Dubai’s network.

Additional Information

American Hospital Dubai is dedicated to fostering an innovative and inclusive workplace where employees can realize their full potential. Applications must be submitted through the American Hospital Dubai careers portal, and candidates should monitor their email for recruitment-related communication. A background check may be required. Beware of fraudsters; genuine employers will not request payment for applications or interviews.